UPS Customer Center

Contacts

Address:
160 Main Street, El Centro, CA 92243
Get directions

Website:
ups.com

Phone number:
+1 800-742-5877

Categories:
Establishment  

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Reviews about UPS Customer Center

• Brandy Bruce

  Oct, 30 2018
  ★ ☆ ☆ ☆ ☆
  I cant give them a zero or I would. They were unable to deliver to my address - couldn't find it. Nobody called, but driver said he did. The rude agent on UPS chat was no help. She scolded me telling me that UPS drivers aren't supplied a company cell phone so don't call to make a delivery. ...then why did he say that he did? I scheduled to have it picked up at ElCentro. Who refused to give me the package after I drove down from Oregon to get it - it is very important that it be at a meeting. A meeting I hadn't planned on attending. My husband was the addressee. Horrible woman at counter would not give me the package with Driver's license, company ID, shipping details, UPS account number of who shipped it (I did with my UPS account) they needed a letter of release from my business. So I wrote one - which she refused to accept because I wrote it (I am the owner of this small business). I am about to call the police because UPS is holding my package hostage and I am about to lose a $15,000.00 contract if I can't get these prototypes in front of the meeting tomorrow. I have everything required, but ElCentro will not release it.

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